Common questions
Dispatch training FAQ.
Straight answers about the courses, the job, the law and studying from outside the U.S.
About the training
What is The Freight Craft?
Online training in U.S. freight dispatch: four tracks (Basic Dispatch, Drayage, Freight Brokerage, Advanced Dispatch), a bundle of all four, and a one-on-one mentorship. It is taught in English by a working U.S. freight dispatcher.
Do I need trucking experience?
No. Basic Dispatch starts from zero. Experience helps, but it is not required. You do need working English.
Can I buy one track at a time?
Yes. Every track stands alone: $77 each, or $177 for Advanced Dispatch. The Complete Craft gathers all four for $299.
Can I download the lessons?
No. Lessons stream inside your account. That keeps the material current, and you keep access for as long as you own the track.
Is there a certificate?
Yes. Completing a track issues the operator's seal, a certificate of completion you can show carriers and employers. It is a training certificate, not a government license or a college degree.
How does the mentorship work?
Two weeks, ten one-on-one hours, five sessions a week, scheduled around both calendars. It is hands-on dispatching, recommended after the Advanced track. See the mentorship.
Do you promise I will earn a certain amount?
No. We teach the skill and never promise income. Pay for dispatchers varies widely. For official U.S. wage data, see the U.S. Bureau of Labor Statistics.
Dispatch and the law
Do I need a license to be a truck dispatcher?
There is no federal dispatcher license. A dispatcher who works as the carrier's agent, under a written agreement, paid by the carrier and booking through brokers, does not need FMCSA authority. If you negotiate directly with shippers, take payment from the broker or factoring company, or decide which of several carriers gets a load, FMCSA guidance says you need broker authority. Read dispatcher vs freight broker.
What is the difference between a dispatcher and a freight broker?
A dispatcher works for the carrier and finds loads for its trucks. A broker works between shipper and carrier, arranges the transportation and must hold FMCSA broker authority and a $75,000 bond.
Will the course teach FMCSA rules?
Yes, the parts a dispatcher works with daily: hours of service, operating authority, insurance filings and safety data. Every rule is taught from the regulation with the source linked.
Enrollment, pricing and refunds
When does enrollment open?
Soon. The first students join a small live founding cohort before the recorded tracks open to everyone. Join the waitlist to hear first, with founding-member pricing.
Do you offer refunds?
No. All sales are final, so please read the curriculum before you buy. Every track page lists every module, and you can ask us anything first through the contact form.
Do you train teams for dispatch companies?
Yes. Dispatch companies can train new hires as a group. Use the contact form and tell us how many people and which tracks.
Studying from outside the U.S.
I'm outside the U.S. Is this course for me?
Yes. Many dispatchers work remotely for U.S. carriers and dispatch companies from Europe, the Balkans and beyond. The training is in English and covers the U.S. market, because that is where the freight is.
Can I open FMCSA tools like SAFER from outside the U.S.?
Often not: FMCSA's lookup tools block many connections from outside the U.S. The lessons show these tools on screen so you can learn them anyway.
What level of English do I need?
Enough to follow a lesson and hold a business phone call. Brokers expect clear, short, professional English, and the course gives you the phrases and call structure.
Still have a question? Ask us directly.